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Europ Assistance

  House Assistance



House Assist

The solution for your domestic mishaps




Main coverages


  • emergency repairs, 24/7
  • repair costs of up to 400€ covered
  • alternative accommodation for the occupants and transport if necessary
  • use of our network of professionals for small interior jobs or security services

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This product page resumes the main guarantees and is not contractual. For more detailed information, please check the general terms and conditions.



Main coverages


  • emergency repairs, 24/7
  • repair costs of up to 400€ covered
  • alternative accommodation for the occupants and transport if necessary
  • use of our network of professionals for small interior jobs or security services

GUARANTEES OF THIS INSURANCE IN DETAIL

GUARANTEES OF THIS INSURANCE IN DETAIL


Assistance to housing
  • Coverage for the cost of repairs, temporary repairs and travel up to €400 including tax, including €50 for replacement parts.
  • Action within 24 hours in the event of a heating or water heater breakdown, a power cut or a plumbing leak.
  • Intervention as soon as possible in case of clogged pipes and gutters, damaged windows and exterior doors, problems of roof waterproofing
  • Cleaning after firefighters intervention
  • Sending a specialist to remove a wasp or bee nest.
  • Sheet of a tree that threatens to fall on your home
Information and advice
  • Advice on the administrative and legal procedures related to your home (disaster, moving, purchase, ...)
  • Connecting with a professional to make an ecological, biogeological assessment of your habitat
Assistance to the inhabitants
  • We provide an emergency solution or a temporary accommodation of residents if the heating boiler, water heater or electrical installation can not be temporarily repaired
  • Intervention within two hours if you are locked in at home or cannot get in (lost or stolen keys or locked, keys left inside)
  • Sending a specialist to free your cat or your dog in a dangerous situation
  • Unlock your gate or garage door when your car is inside. If it is not possible to release the vehicle, we provide a replacement vehicle
  • Worldwide assistance if your home is uninhabitable following a serious incident (accommodation, security, replacement vehicle, transport of furniture, etc.).
  • Repatriation and provision of a replacement vehicle if your home is burgled when you are abroad.
services
  • Installing a switch, replacing a tap, finding a painter or a gardener, etc. For small jobs and services at your home, we offer you our network of craftsmen, certified by Europ Assistance, available to you.
  • We take care of finding a provider available according to your convenience. He then contacts you and fixes a quote. The amount of the task will be settled directly between you and him at the rate that you have agreed on together.
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