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Europ Assistance

  Contact

EMERGENCY?

Phone : + 32(0)2 533 75 75

E-mail : help@europ-assistance.be

Fax : + 32(0)2 533 77 75

Anywhere in the world
24h/24, 7d/7

What should you do in case of disease or accident abroad ?

Always inform us within 48 hours. In order to help you more quickly, thank you to send us :

  • Your name, contract number, date of birth and address in Belgium
  • Your precise location and the phone number we can reach you at
  • Eventually the contact information of your doctor in Belgium and people you want to be notified

You can also find the procedure on [our blog] (http://blog.europ-assistance.be/demande-assistance-medicale-chez-europ-assistance/).

Cancellation ?

Phone : + 32(0)2 541 90 41

E-mail : claims@europ-assistance.be

Fax : + 32(0)2 533 77 76

From Monday to Thursday between 08h30 and 16h00

What should you do in case of cancellation or modification of your trip ?

In case of cancellation or modification of your trip, please contact the customer service and send us the completed insurance claim forms and all the bills and necessary documents.

Modification of
Contract?

Phone : + 32(0)2 541 91 91

E-mail : admin@europ-assistance.be

Fax : + 32(0)2 533 78 07

from Monday to Friday between 08h30 and 17h00

What should you do in case of contract modification ?

In case of contract modification you can reach our costumer service or send a mail :

Europ Assistance Belgium S.A.

Triomflaan 172

1160 Brussels

Question about our products
Other request?
Complaint

Have a question about our products? Contact us through this form, we will respond as soon as possible.

Thanks! Your message has been sent.

Customer service

from Monday to Friday between 08h30 and 17h00

You have another request? Contact us through this form, we will respond as soon as possible.

Thanks! Your message has been sent.

Customer service

from Monday to Friday between 08h30 and 17h00

You have a complaint or want to share your experience with our services?
Contact us through this form, we will respond as soon as possible. More info: Complaint management .

Thanks! Your message has been sent.

Complaint service

From Monday to Thursday between 10h00 and 16h00